We understand that sometimes circumstances change and you may not be able to attend a workshop, course or farm tour that you have paid for.
Unless otherwise stated on the workshop, course or farm tour page and as long as you notify us at least 7 days prior to the commencement of the workshop, course or farm tour, your options are:
a refund of your course fee, less an administration & planning fee 25%
a credit for the full amount towards any future course within the same financial year or as negotiated.
Refunds + credits are not available within 7 days of a course’s commencement.
This is due to commitment made to catering, administration & turning away others once the workshop, course or farm tour is full, which is loss of income to us & our farm.
However, if you do wish to cancel within 7 days, give us a call – if your workshop, course or farm tour has a waiting list, we’ll do our best to fill your place from our waiting list. If we are successful, we can credit your workshop, course or farm tour fee towards future workshop, course or farm tour.
Brett & Nici