Farm Tour - Refund Policy
We understand that sometimes circumstances change and you may not be able to attend a farm tour that you have paid for.
Unless otherwise stated on the farm tour page and as long as you notify us at least 7 days prior to the commencement of the farm tour, your options are:
a refund of your tour fee, less an administration fee ($20 for monthly farm tours & 25% private farm tours)
a credit for the full amount towards any future tour within the same financial year.
Refunds + credits are not available within 7 days of a tours commencement.
This is due to commitment made to catering, administration & turning away others once the farm tour is full, which is loss of income to us & our farm.
However, if you do wish to cancel within 7 days, give us a call – if your farm tour has a waiting list, we’ll do our best to fill your place from our waiting list. If we are successful, we can credit your farm tour fee towards future workshop, course or farm tour.
Brett & Nici